Smart Home Air and Heat — Privacy Policy
Last updated: August 20, 2026
Who We Are
Smart Home Air and Heat is a licensed HVAC company serving Orlando and the surrounding communities in Central Florida. Our website is smarthomeairheat.com. Florida contractor license: .
Information We Collect
When you contact us through our forms we collect: name, email, phone, service address, and the nature of your request. We do not collect payment info — all payment is handled in person or via secure third-party processors.
How We Use Your Information
We use your information solely to schedule appointments, respond to inquiries, and send service-related follow-ups. We never sell, rent, or trade your information. Marketing communications require your explicit opt-in.
Third-Party Services
Forms submit to GoHighLevel (GHL) for appointment management. We also use Google Analytics, Google Tag Manager, and Google reCAPTCHA — all subject to Google's privacy policy.
Cookies
We use Google Analytics cookies (anonymous traffic data) and Google reCAPTCHA cookies (bot detection). You can control cookies in your browser settings — disabling them won't affect our contact forms.
SMS / Text Messaging Terms
By providing your mobile number to Smart Home Air and Heat (by phone, our website forms, or in person), you consent to receive text messages from us related to your service: appointment confirmations and reminders, technician arrival updates, estimates and invoices, follow-ups, and occasional service offers. Message frequency varies. Message and data rates may apply depending on your carrier plan. Consent is not a condition of purchasing any goods or services.
You can opt out at any time by replying STOP to any message — you'll receive a one-time confirmation and no further texts. Reply HELP for assistance, or contact us at (407) 465-7777 or [email protected]. Carriers are not liable for delayed or undelivered messages. We do not sell or share your mobile number with third parties for their marketing purposes; text messaging opt-in data and consent are not shared with any third party.
Your Rights
You may request a copy of your data, correction of inaccuracies, deletion, or opt-out of marketing at any time. Contact us below and we'll respond within 30 days.
Data Retention
We retain your contact information for as long as we maintain an active customer relationship, or as required by law. Contact us to request deletion.
Children & Policy Updates
Our services are not directed at children under 13. We do not knowingly collect data from children. This policy may be updated periodically — the "Last updated" date at the top will reflect any changes.
Questions about this Privacy Policy? Smart Home Air and Heat — 10226 Curry Ford Rd., Orlando, FL 32825 | (407) 465-7777 | [email protected]